Privacy Policy

Dear User,

Vicaima has created this statement because it values the trust placed by the visitors of its WEBSITE and respects their privacy.
Vicaima establishes a duty of information and a commitment to transparency regarding compliance with existing data protection legislation.
This WEBSITE aims at the Institutional communication and dissemination of information about its products and services. By using our services and browsing our WEBSITE, you trust us with your information;
Therefore, and to help you understand which data we collect, what motivates this collection and what we do with your data - we describe our conduct in this Privacy Policy, which we request you to read carefully.


Information we Collect

  • Information provided by the user: When consulting / browsing our WEBSITE, we only collect personal information by making contact forms available for the request of additional information about our products or services. The personal information requested is: name, telephone number, e-mail address, city, country and company ID.
    We also suggest the NEWSLETTER subscription, so you can receive all news about our products and services.
  • Information collected automatically by the Vicaima computer platform: Upon registering on the Vicaima WEBSITE, the IP address will be collected in order to identify its source.

Purpose of the Treatment of your Personal Data

The personal data collected in the NEWSLETTER contact and subscription form will be used for Customer Support and Marketing Services purposes, which include the dissemination of news or updating of branded products and services.

Legitimate Interest

Our interest in dealing with your data is due to the need to provide you with updated commercial and / or technical information, appropriate for the correct use or prescription of our products or services, with a view of continuous improvement.

Data sharing

Your data is centralized at Vicaima in the Marketing Department, which manages the contacts of the Group’s commercial companies and will only be accessed by them for the purposes of communication campaigns and information about products or services. Vicaima does not share any personally identifiable information of users of its WEBSITE with third parties without prior consent.

Responsible for Treatment

Vicaima is responsible for the data collected processed by the computer. To ensure the security of your data, we treat the information you provided with the utmost confidentiality, in accordance with the Internal Information Security Policies and Procedures. If you wish to access, correct or delete your data, you can contact Vicaima through the following channels: We further inform that the platform used to send newsletters, allows you to remove your details from our contact database at any time.

Your Rights and How to Exercise Them

In accordance with the General Data Protection Regulation (GDPR) and any other applicable legislation, the user may exercise his rights of being informed, access, correction, erasure, limitation of treatment, data portability, objection to the processing of personal data, opt out of automated decision making and profiling, and for this purpose request it through the defined channels in the previous chapter of this Privacy Policy.
You can also submit your complaint to the Regulatory Authorities if you do not agree with the terms in which your personal data are being processed.

Security of Information

Vicaima works with a focus on the security of your data in order to protect users from unauthorized access, alteration or destruction of data or unauthorized disclosure of information that is in our possession.

Review of Privacy Policy Terms

Vicaima reserves the right to change the terms of this policy, therefore, it requests the user to revisit this policy in order to be updated;
Should Vicaima need to use your data for purposes other than those provided for in this Privacy Policy, we will ask for your consent. Should it be necessary to use your personal data for reasons of legal imposition due to any legal process, we will inform you of this procedure.